GleamGlideced : Personal Information Protection Policy

Welcome to GleamGlideced. We are committed to maintaining the privacy and security of our customers' personal information. This Privacy Policy, effective as of 2025-01-25, outlines our practices concerning the collection, use, and sharing of your information through our online store.

Information We Collect

  • Personal Identification Information: This includes your name, email address [email protected], phone number +1 669 790-767, and mailing address 3476 Chippendale Drive NW Calgary T2L 0W6 Canada when you register or place an order.
  • Payment Information: We do not store your payment details. Our payment gateway providers comply with all relevant regulations to protect your financial data.
  • Usage Data: We collect details about your interaction with our site to enhance user experience. This data includes browser type, operating system, and pages visited.
  • Cookies and Tracking Technologies: Cookies are small files placed on your device to collect standard internet log information. You can manage cookie preferences through your browser settings. For more details, please review our Cookie Policy.

How We Use Your Information

Your information allows us to provide better customer service and ensure a smooth shopping experience. Specifically, we use it to:

  • Process and manage your orders.
  • Communicate with you regarding order status and updates.
  • Improve our website and product offerings based on your feedback.
  • Send you information about promotions and updates, with your consent.

Information Sharing and Disclosure

We value your privacy and will not sell your personal information to third parties. We only share your information with trusted partners necessary for processing your order, such as payment processors and shipping companies. All third parties are required to comply with Canada’s privacy laws and adhere to our data protection measures.

Data Security

GleamGlideced implements robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include the use of SSL encryption and PCI-DSS compliance for payment information. Despite these measures, no security system can guarantee absolute security, so we strive to use commercially acceptable means to protect your personal data.

Your Rights and Choices

Under applicable Canadian privacy laws, you have the right to access, correct, or request the deletion of your personal information. You may also withdraw consent at any time where consent was the basis for processing your data. To exercise these rights, please contact us at [email protected].

Delivery and Payment Information

Orders are processed and shipped within 1-3 business days. Shipping times may vary based on your location. Accepted payment methods include major credit cards, debit cards, and PayPal. All payments are subject to verification and are processed prior to dispatch.

Returns and Refunds

We have a 30-day return policy for unused and unopened items. To initiate a return, please contact GleamGlideced at [email protected] with your order number. Refunds are processed within 5-7 business days after receiving the returned goods. Shipping costs for returns are the responsibility of the customer unless the product is faulty or the return is due to our error.

Updates to this Policy

We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any substantial changes via email or through a notice on our website.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at:

Phone: +1 669 790-767

Email: [email protected]

Address: 3476 Chippendale Drive NW Calgary T2L 0W6 Canada